About
Dealership operations and software engineering have shaped how I work.
I am a dealership general manager, software builder, and founder. I work across sales, service, parts, customer experience, and team development—and design software around the connections between them.
Leadership, process discipline, and practical systems built from real dealership environments.
Professional Narrative
A practical operator’s perspective
My perspective comes from leading dealerships and building applications for the people working inside them. I start by observing the work: what the guest needs, what the employee knows, where information stops, and who owns the next step.
I turn those observations into operating standards, training, and software. In my earlier dealership platform, I defined the operating concept and architectural direction and worked with developers to implement it. In my more recent work, I have designed and built applications directly, using development assistance to accelerate implementation.
Education & development
A foundation in computing, business, and dealership leadership
Oregon State University: Bachelor of Science in Computer Science and Bachelor of Arts in International Business. Continued professional development includes NADA Dealer Academy, NCM executive and general-management programs, and Toyota general-manager accreditation.
See how that background shaped the earlier platform →Leadership Themes
How I approach the work
- Dealership operational discipline across sales, service, and parts.
- CRM process design that improves consistency and visibility.
- Team training and management routines tied to real workflows.
- Cross-functional communication that reduces friction and supports accountability.
- Software architecture and implementation grounded in actual dealership workflow.
Professional Assets